Here at Guitar Curves, we want you to feel confident when you are shopping with us. That’s why we offer a simple, clear and straightforward return policy.
We only accept exchanges, NO REFUNDS. We will only accept exchanges within the first 7 business days after receiving your order.
Please note that for hygiene reasons the following products will not be exchanged; white garments including jeans, control bodysuits and intimate apparel in general (pantyhose, bras, etc).
Because all our products are inspected before being sent to their recipients, we will only accept changes to the belts and products that meet the following conditions: they must be unused, with all their original labels and packaging. Items must be free of odors and stains, we also suggest avoiding the use of perfumes or fragrances before measuring our products. For health and hygiene reasons, we recommend measuring our garments using underwear.
Do not forget that dirty, used or stained garments do not qualify for exchanges. Changes for products of equal value will not be charged additionally to said products. Changes of products of lesser or greater value, it is recommended to cancel said order and place a new order.
Only one change will be allowed for each order in any of our products that apply to it.
Customer will be responsible for shipping and reshipping charges.
For more information please contact our customer service.
Thanks for choosing us!
All orders must be paid in advance before shipping the purchase. This can be done by credit cards, debit cards and Paypal.
*NOTE: Please note that some garments are considered “FINAL SALE”. These products do not qualify for returns or exchanges. The final sale products are well identified on their respective product pages, and the customer will be duly informed when these types of products are in the shopping cart before completing the payment process. Products on offer – PROMO – are also considered final sale.
CHANGES WILL NOT BE ACCEPTED IF THE GIRDLE IS RECEIVED IN BAD CONDITIONS, THAT IS TO SAY STAINED, WITH SMELLS, BROKEN OR WITH ANY TYPE OF CHANGE FROM ITS ORIGINAL STATE, THIS EVALUATION WILL BE MADE AT THE DISCRETION OF THE COMPANY.
** Guitar Curves reserves the application of return policies for gifts and products on sale.
* Coupons are not valid for products on sale.